Surveys — Comparison
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Small to mid-sized teams looking to create engaging, mobile-friendly surveys for customer feedback, employee pulse checks, and market research without…
SMBs and mid-market CX teams that need a quick, multi-channel way to run NPS/CSA
Frequently Asked Questions
What pricing plans does SurveySparrow offer?
SurveySparrow has a free Basic plan and paid tiers starting at around $19/month for Starter and $49/month for Business, with Enterprise options. Paid plans include more responses per month, users, and advanced features.
Is SurveySparrow suitable for mobile users?
Yes, SurveySparrow is built mobile-first and offers a chat-like interface that adapts well to smartphones. Surveys render cleanly on mobile devices, and respondents can complete them without scrolling or zooming.
Can I integrate SurveySparrow with our CRM or Slack?
Yes, SurveySparrow integrates with tools like Slack, HubSpot, Salesforce, Zapier, Google Sheets, and more. Advanced integrations and automation often require Business plans or higher.
Does SurveySparrow support employee engagement and NPS surveys?
Yes, it includes dedicated templates and features for employee experience, customer experience, NPS, and market research. You can build recurring pulse surveys, eNPS, CSAT, and feedback loops.
Are there any response limits on the free plan?
The free Basic plan is limited to 10 responses per month and 1 user, which is very restrictive. Even paid Starter plans cap responses at 100 per month, so heavy usage requires a higher tier.
Can I export survey responses to Excel or CSV?
Yes, you can export responses to Excel, CSV, and PDF from the reporting dashboard. Some export features may be limited on lower tiers, but CSV export is generally available.