Kroo vs NuBank
Side-by-side comparison — pricing, features, ratings, use cases. Find which Neobanks fits you best.
🔍 Independently researched ·
📊 Data-driven
27/100
Free tier
Socially-minded UK users who want a free, FSCS-protected current account with built-in tools for splitting group expense
💰 Pricing
🆓 Free tier available
All features are included in the single free tier; no paid premium tiers exist.
Fee notes:
- Monthly account fee: £0
- Card payments abroad: no Kroo fee; exchange rate set by Mastercard
- ATM withdrawals: free at all ATMs in the UK and abroad, though the ATM operator may charge a fee
- International transfers: not currently offered; only UK Faster Payments available
- Card replacement: typically free, but expedited delivery may incur a fee
⚠ Watch for:
- Third-party ATM surcharges can apply when using non-branch ATMs, especially abroad
- Mastercard's exchange rate includes a small spread above the interbank rate, even though Kroo does not add a markup
- Expedited card delivery may cost a fee
- No foreign currency account, so payments in non-GBP are converted at Mastercard's rate
🔧 Features
✓ Free Tier✓ Social Banking✓ Joint Accounts✓ Group Expenses✓ Fscs Protected
📋 Assessment
💪 Strengths
- Kroo offers a completely free UK current account with no monthly fees, no transaction charges, and zero foreign transaction fees. This is rare among UK banks, and cutting the usual 'average market rate' markup on foreign card payments means you save money every time you use your card abroad. For frequent travelers or online shoppers who buy in foreign currencies, this benefit is substantial.
- FSCS protection up to £85,000 per person and a full UK banking license provide peace of mind that your money is safe, unlike some fintech startups that fail to offer such safety nets. Knowing your deposits are government-backed adds credibility and makes Kroo a safer choice for larger balances.
- The interest on your entire current account balance is a standout feature. Unlike traditional current accounts that pay almost nothing, Kroo pays a competitive variable rate that is calculated daily and credited monthly. This means your everyday spending money works for you, earning interest passively without needing to move funds into a separate savings account.
- The joint account and shared tabs feature is tailor-made for group spending. You can create a shared tab for rent, utilities, or a holiday kitty; add members; and seamlessly split expenses. Each transaction is tracked, and the app shows who has paid and who owes what, eliminating awkward money conversations and simplifying group finances.
- The app's user experience is polished and intuitive, with a clean design and instant notifications. Budgeting insights and spending categories help you track where your money goes, and the ability to freeze your card instantly via the app adds a layer of security. The onboarding process is purely digital, and you can apply for a joint account directly within the app.
⚠ Watch out for
- The lack of cash and cheque deposit facilities is a significant drawback. If you receive cash or cheques regularly, you cannot pay them into your Kroo account. You'll need another bank to deposit physical money, then transfer funds. This is a common neobank limitation, but it still makes Kroo inconvenient for those who rely on cash transactions.
- There is no overdraft facility or any credit products, such as loans or credit cards. For users who occasionally need a short-term buffer or want to build credit history, Kroo is not sufficient. It must be complemented with a traditional bank or credit union that offers credit facilities, making it less suitable as your sole financial provider.
- Kroo is UK-only, so you cannot hold balances in other currencies or access international banking features beyond the fee-free card payments. If you need a multi-currency account or want to manage funds in different denominations, you'll have to look at competitors like Revolut or Wise.
- The customer support options are limited to in-app chat and email, with no phone support. While the in-app chat is responsive during business hours, some users may find the lack of immediate human contact frustrating, especially for urgent issues like a lost card or suspected fraud.
- Kroo does not offer all the fintech extras that competitors have, such as savings pots, crypto trading, or insurance products. The feature set is intentionally focused, but if you are looking for an all-in-one financial hub, you might find it lacking.
🎯 Best for
Socially-minded UK users who want a free, FSCS-protected current account with built-in tools for splitting group expenses and earning interest on their balance.
🚫 Who should skip
Anyone who needs business banking, frequent cash deposits, an overdraft, or in-person branch support should look elsewhere.
📚 Learning curve
Minimal — the app is intuitive and built around a mobile-first, social banking experience.
🧑⚖️ Verdict
Kroo is a solid choice for UK users who value no fees, international spending, and social banking features like joint accounts and shared tabs for group expenses. It's perfect as a secondary bank or for sharing finances with others. However, if you need cash deposits, overdrafts, or multi-currency a
63/100
Free tier
Individuals in Brazil, Mexico, or Colombia who want a free, mobile-first personal bank account and credit card with simp
★ Best
💰 Pricing
🆓 Free tier available
Free tier includes full digital account, debit card, Pix transfers, and credit card with no annual fee (if approved). Cashback program (Nubank Rewards) is optional and requires a separate monthly fee of R$19.00 (approximately $3.80 USD). International transactions and withdrawals are subject to fees.
Fee notes:
- No monthly maintenance fee for Standard account.
- Nubank Rewards cashback program: R$19.00 per month (approx. $3.80 USD).
- International ATM withdrawal fee: R$50.00 per withdrawal (approx. $10.00 USD) in Brazil; fees may vary for Mexico and Colombia.
- International debit/credit card transactions: IOF tax of 4.38% on foreign currency transactions (Brazilian regulation) plus a fixed fee of R$50.00 (approx. $10.00 USD) for international ATM withdrawals; no markup on exchange rate but IOF applies.
- Card replacement fee: Free for standard replacement; express delivery fee may apply (e.g., R$30.00 approx. $6.00 USD).
⚠ Watch for:
- IOF tax of 4.38% on international purchases (Brazilian regulation) is often overlooked.
- International ATM withdrawal fee of R$50.00 (approx. $10.00 USD) per transaction.
- Nubank Rewards program is not free; monthly fee of R$19.00 (approx. $3.80 USD) is charged for the cashback benefit.
- No-fee ATM withdrawals are limited to specific networks; out-of-network ATMs may charge additional fees.
🔧 Features
✓ Free Tier✓ Mobile App✓ Credit Card✓ Personal Loans✓ Crypto Support✓ Latam Focus
📋 Assessment
💪 Strengths
- No maintenance fees: The standard digital account and credit card have zero monthly fees, which is a significant advantage over traditional banks in Latin America that often charge for basic services. This can save users a substantial amount annually, making Nubank an affordable option for everyday banking.
- Excellent mobile experience: The app is highly rated for its intuitive design and smooth performance. Features like instant purchase notifications, one-tap card locking, and easy self-service controls put the user in charge. The chat-based support is integrated directly into the app, so help is never far away, and you can manage everything from your phone without visiting a branch.
- Full credit card control: Users can monitor every transaction, split purchases into installments, and generate virtual cards for added security during online shopping. This flexibility is particularly valuable in markets where installment payments are a common practice, giving users more control over their cash flow.
- Integrated financial ecosystem: Beyond banking, Nubank offers personal loans, cryptocurrency trading (available in Brazil), and insurance products. This consolidation means you can handle multiple financial needs in one app, avoiding the hassle of managing several accounts with different providers. The crypto trading feature is simple and accessible for beginners.
- Strong brand trust: Nubank is a well-established, publicly traded company with over 100 million customers. This scale brings a level of stability and credibility that is reassuring for users, and the company's track record of innovation suggests continued improvements and new features over time.
⚠ Watch out for
- Geographic limitations: Nubank is only available in Brazil, Mexico, and Colombia. If you live outside these countries or travel frequently, you'll need to find another bank. This limits its appeal to a specific regional audience, and there are no signs of imminent expansion to the U.S. or Europe.
- Support is mostly chatbot-based: Customer service is primarily handled through an in-app chat, with limited phone support in most regions. This can be convenient for simple queries, but for complex issues like disputes or account freezes, the lack of human contact can be a major frustration. The bot often loops through generic responses before connecting to a human agent.
- ATM withdrawal fees: While the account is free, there's a monthly limit on free ATM withdrawals. Exceeding that limit incurs charges, which can catch users off guard, especially if they rely on cash withdrawals. It's not a deal-breaker, but it's an extra cost to monitor.
- No physical branches: As a digital bank, Nubank has no physical branches. This is fine for most digital natives, but older or less tech-savvy individuals may miss the ability to walk into a branch for face-to-face assistance. Also, cash deposits require finding partner locations, which may not be as convenient as a bank branch.
- Credit card availability: The no-fee credit card is not automatically given to all applicants; it depends on credit analysis. Some users may be offered a prepaid card or have to wait for approval, which can be disappointing if you're seeking a credit card immediately.
🎯 Best for
Individuals in Brazil, Mexico, or Colombia who want a free, mobile-first personal bank account and credit card with simple, transparent fees and integrated crypto access.
🚫 Who should skip
Businesses, frequent international travelers, or people outside Latin America who need a bank with cross-border banking, robust SME features, or global account access.
📚 Learning curve
Minimal — the app is designed for mass-market use and guides you through account opening, card management, and payments in a straightforward mobile interface.
🧑⚖️ Verdict
Nubank is an excellent digital bank for anyone in Brazil, Mexico, or Colombia who wants a fee-free, modern banking experience with a stellar mobile app. It's particularly well-suited for tech-savvy individuals who handle their finances online and want control over their card and spending. However, i
📊 Use Case Suitability
Higher score = better fit. Scores from editorial review.
Use CaseKrooNuBank
Group Expense Splitting95—
Shared tabs let groups split bills and track who owes who in real time, making i
Joint Account Banking90—
Kroo's joint accounts give couples or housemates a transparent shared balance an
Everyday Spending with Interest85—
You earn a competitive variable interest rate on your entire current account bal
Mobile-First Daily Banking80—
The app is clean, fast, and designed for digital-only users, with instant notifi
Business Banking10—
Kroo doesn't offer business accounts, invoicing tools, or tax features, so it's
Everyday Personal Banking in Latin America—95
NuBank is built for the region, offering fee-free accounts, instant payments (Pi
No-Fee Credit Card Management—90
The app provides full control over the credit card, including invoicing, install
Cryptocurrency Investing (especially in Brazil)—70
NuBank offers Bitcoin and Ethereum trading directly in the app, making it conven
🧭 Which One Should You Pick?
Choose Kroo if...
- You are: Socially-minded UK users who want a free, FSCS-protected current account with built-in tools for splitting group expense
- 👍 Free UK current account with no monthly fees and no foreign transaction fees, even when used abroad.
- 👍 FSCS protection up to £85,000 per person, backed by a full UK banking license.
- 👍 Competitive variable interest on your entire account balance, paid monthly on a daily-calculated bas
- 💰 Free tier available
- ⚠ Trade-off: No cash or cheque deposits—you can't pay in physical money, which is limiting fo
Choose NuBank if...
- You are: Individuals in Brazil, Mexico, or Colombia who want a free, mobile-first personal bank account and credit card with simp
- 👍 No monthly maintenance fees for the standard digital account and credit card, which is rare among tr
- 👍 Highly rated mobile app with intuitive navigation, instant purchase notifications, card locking, and
- 👍 Credit card allows full invoice control, installment splitting, and virtual cards for added security
- 💰 Free tier available
- ⚠ Trade-off: Limited to Brazil, Mexico, and Colombia; not available in the U.S., Europe, or o
❓ Frequently Asked Questions
Is Kroo really free to use?
Yes, Kroo's standard UK current account has no monthly fees, no card fees, and no foreign transaction fees. You only need to cover any third-party charges, like an ATM operator's fee.
How does interest on my current account balance work?
Kroo pays a variable interest rate on your entire balance (up to the FSCS protected amount), typically credited monthly. This makes it a rare current account that also works like a savings account.
Are my deposits protected if Kroo fails?
Yes, Kroo is a fully licensed UK bank and is covered by the Financial Services Compensation Scheme. Your deposits are protected up to £85,000 per person.
Can I open a joint account with Kroo?
Yes, you can open a joint account with another person directly in the app. Both of you get a shared view of money and spending, and you can still use shared tabs for group expenses.
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