Monese vs NuBank
Side-by-side comparison — pricing, features, ratings, use cases. Find which Neobanks fits you best.
🔍 Independently researched ·
📊 Data-driven
57/100
Free tier
Recent expats and migrants who need a functional UK or EU mobile account quickly without proof of address, especially as
💰 Pricing
🆓 Free tier available
Standard plan: free account, card, and app; limit of £200/month free ATM withdrawals (2% fee after), 0.35% FX fee on spending in non-account currencies after free allowance, cash deposit limit £1,000/month
Fee notes:
- FX markup: 0.35% on Standard for spending in non-account currencies; Premium and Metal have no FX markup
- ATM withdrawal fee: Standard - 2% after free £200/month allowance; Premium and Metal - free unlimited
- International transfer out: £0.50 flat fee (Standard), free for Premium and Metal
- Card replacement: £4.95 for Standard, free for Premium and Metal
- Cash deposit: 1% of amount (Standard), free up to limit (Premium and Metal)
⚠ Watch for:
- Inactivity fee: £1/month after 12 months of no transactions (waived if account balance over £50)
- Cash deposit fee on Standard is 1% of amount, even under limit
- Failure to have enough balance for subscription fee may incur charges
- Currency conversion for cash withdrawals may use different rate
🔧 Features
✓ Free Tier✓ Mobile App✓ No Address Proof✓ Multi Currency✓ Credit Builder
📋 Assessment
💪 Strengths
- One of Monese's biggest selling points is its inclusive onboarding: you can open an account without proof of address. This is a lifeline for expats, migrants, and people in transitional living situations. The process is entirely smartphone-based and takes minutes, instantly providing you with UK sort code and account number, plus a Euro IBAN, so you can start receiving salary right away.
- The app is genuinely well-designed. Real-time spending notifications arrive instantly, and the built-in budgeting categories automatically sort expenses, making it easy to see where money goes. Card management is comprehensive — you can freeze/unfreeze the card, set spending limits, and get PIN reminders, all from your phone. The user experience is fluid, with no lag, and the navigation is intuitive even for less tech-savvy users.
- Multi-currency functionality is a practical asset for frequent travelers or cross-border workers. With both GBP and EUR accounts, you can hold, receive, and send money in either currency. The app supports transfers to over 30 countries, and you get competitive exchange rates on paid plans. For freelancers working with European clients, having a local-currency account avoids costly conversions and speeds up payment clearance.
- The credit builder feature is a smart addition for users with thin credit histories. It reports your account activity to credit agencies (Equifax in the UK, for example), helping you build a positive credit score over time. This is especially valuable for newcomers who need to establish financial credibility for future loans or mortgages. The feature is easy to opt into and operates in the background without affecting your normal spending.
- Monese is upfront about its fee structure and offers a range of paid plans that unlock higher allowances and lower fees. The flexibility means you can start free and upgrade as your usage patterns become clearer. The Classic plan, at £5.95/month, offers one free ATM withdrawal of up to £200 per month, which is useful for cash-dependent users. This tiered approach lets you control costs based on your needs.
⚠ Watch out for
- ATM withdrawal fees are a significant drawback, even on paid plans. The free plan charges £1.50 per withdrawal (and €2 in Europe), which can drain your balance if you frequently need cash. The Classic plan includes a single free withdrawal up to £200, but any additional or larger amounts incur fees. For a product targeting migrants who may rely on cash, this feels punishing, and alternatives like Starling Bank offer fee-free ATM withdrawals globally.
- The lack of FSCS protection is a major concern for those using Monese as a primary savings or salary account. Because Monese is an EMI, not a bank, your funds are not covered by the UK's Financial Services Compensation Scheme, which protects up to £85,000 in bank failures. Instead, funds are safeguarded in segregated accounts, but this is not equivalent to FSCS coverage. Savers with substantial balances should consider holding money elsewhere.
- The 'free' plan feels limited for active users. While account opening is free, you get no free ATM withdrawals, and spending abroad incurs a 2% charge (with a £2 minimum) on the base plan. To get reasonable allowances, you must switch to a paid plan, which costs money even in months when you barely use the account. This can feel like a hidden cost for people who are not heavy users.
- Monese only offers GBP and EUR accounts. If you need to hold or transact in other currencies, you'll incur conversion fees. For example, sending money in USD or receiving payments in other currencies is not supported, which may be limiting for globetrotters or remote workers with clients outside these regions. Multi-currency neobanks like Revolut or Wise offer broader currency support with interbank rates.
- Customer support is primarily in-app chat and email, with no phone line. Response times can vary, and while the support team is generally helpful, the lack of phone support can be frustrating for urgent issues like card loss or fraud. Some users report delays in resolving complex queries, and the knowledge base, while decent, does not cover every edge case.
🎯 Best for
Recent expats and migrants who need a functional UK or EU mobile account quickly without proof of address, especially as a first banking step.
🚫 Who should skip
People who want FSCS deposit protection, lower FX fees, unlimited free ATM withdrawals, or a full suite of banking products like overdrafts and savings accounts.
📚 Learning curve
Minimal — setup and everyday use are straightforward, though you should review the fee table to avoid surprise charges.
🧑⚖️ Verdict
Monese is an excellent choice for expats, migrants, and anyone who needs a UK or EU account without the usual address hurdles. It's also a solid secondary account for travel and daily budgeting. However, those seeking a full-fledged bank with FSCS protection, fee-free ATM access, or multi-currency b
63/100
Free tier
Individuals in Brazil, Mexico, or Colombia who want a free, mobile-first personal bank account and credit card with simp
★ Best
💰 Pricing
🆓 Free tier available
Free tier includes full digital account, debit card, Pix transfers, and credit card with no annual fee (if approved). Cashback program (Nubank Rewards) is optional and requires a separate monthly fee of R$19.00 (approximately $3.80 USD). International transactions and withdrawals are subject to fees.
Fee notes:
- No monthly maintenance fee for Standard account.
- Nubank Rewards cashback program: R$19.00 per month (approx. $3.80 USD).
- International ATM withdrawal fee: R$50.00 per withdrawal (approx. $10.00 USD) in Brazil; fees may vary for Mexico and Colombia.
- International debit/credit card transactions: IOF tax of 4.38% on foreign currency transactions (Brazilian regulation) plus a fixed fee of R$50.00 (approx. $10.00 USD) for international ATM withdrawals; no markup on exchange rate but IOF applies.
- Card replacement fee: Free for standard replacement; express delivery fee may apply (e.g., R$30.00 approx. $6.00 USD).
⚠ Watch for:
- IOF tax of 4.38% on international purchases (Brazilian regulation) is often overlooked.
- International ATM withdrawal fee of R$50.00 (approx. $10.00 USD) per transaction.
- Nubank Rewards program is not free; monthly fee of R$19.00 (approx. $3.80 USD) is charged for the cashback benefit.
- No-fee ATM withdrawals are limited to specific networks; out-of-network ATMs may charge additional fees.
🔧 Features
✓ Free Tier✓ Mobile App✓ Credit Card✓ Personal Loans✓ Crypto Support✓ Latam Focus
📋 Assessment
💪 Strengths
- No maintenance fees: The standard digital account and credit card have zero monthly fees, which is a significant advantage over traditional banks in Latin America that often charge for basic services. This can save users a substantial amount annually, making Nubank an affordable option for everyday banking.
- Excellent mobile experience: The app is highly rated for its intuitive design and smooth performance. Features like instant purchase notifications, one-tap card locking, and easy self-service controls put the user in charge. The chat-based support is integrated directly into the app, so help is never far away, and you can manage everything from your phone without visiting a branch.
- Full credit card control: Users can monitor every transaction, split purchases into installments, and generate virtual cards for added security during online shopping. This flexibility is particularly valuable in markets where installment payments are a common practice, giving users more control over their cash flow.
- Integrated financial ecosystem: Beyond banking, Nubank offers personal loans, cryptocurrency trading (available in Brazil), and insurance products. This consolidation means you can handle multiple financial needs in one app, avoiding the hassle of managing several accounts with different providers. The crypto trading feature is simple and accessible for beginners.
- Strong brand trust: Nubank is a well-established, publicly traded company with over 100 million customers. This scale brings a level of stability and credibility that is reassuring for users, and the company's track record of innovation suggests continued improvements and new features over time.
⚠ Watch out for
- Geographic limitations: Nubank is only available in Brazil, Mexico, and Colombia. If you live outside these countries or travel frequently, you'll need to find another bank. This limits its appeal to a specific regional audience, and there are no signs of imminent expansion to the U.S. or Europe.
- Support is mostly chatbot-based: Customer service is primarily handled through an in-app chat, with limited phone support in most regions. This can be convenient for simple queries, but for complex issues like disputes or account freezes, the lack of human contact can be a major frustration. The bot often loops through generic responses before connecting to a human agent.
- ATM withdrawal fees: While the account is free, there's a monthly limit on free ATM withdrawals. Exceeding that limit incurs charges, which can catch users off guard, especially if they rely on cash withdrawals. It's not a deal-breaker, but it's an extra cost to monitor.
- No physical branches: As a digital bank, Nubank has no physical branches. This is fine for most digital natives, but older or less tech-savvy individuals may miss the ability to walk into a branch for face-to-face assistance. Also, cash deposits require finding partner locations, which may not be as convenient as a bank branch.
- Credit card availability: The no-fee credit card is not automatically given to all applicants; it depends on credit analysis. Some users may be offered a prepaid card or have to wait for approval, which can be disappointing if you're seeking a credit card immediately.
🎯 Best for
Individuals in Brazil, Mexico, or Colombia who want a free, mobile-first personal bank account and credit card with simple, transparent fees and integrated crypto access.
🚫 Who should skip
Businesses, frequent international travelers, or people outside Latin America who need a bank with cross-border banking, robust SME features, or global account access.
📚 Learning curve
Minimal — the app is designed for mass-market use and guides you through account opening, card management, and payments in a straightforward mobile interface.
🧑⚖️ Verdict
Nubank is an excellent digital bank for anyone in Brazil, Mexico, or Colombia who wants a fee-free, modern banking experience with a stellar mobile app. It's particularly well-suited for tech-savvy individuals who handle their finances online and want control over their card and spending. However, i
📊 Use Case Suitability
Higher score = better fit. Scores from editorial review.
Use CaseMoneseNuBank
Opening a UK bank account before or just after relocating95—
Monese doesn't require proof of address, so expats, students, and workers can ge
Everyday spending and budgeting on a mobile app85—
The app provides instant payment notifications, spending categories, and card fr
Receiving salary in GBP or EUR as a freelancer or expat80—
Local UK account details and a Euro IBAN let you receive transfers in both major
Sending money to family abroad70—
Monese supports international transfers in many currencies, but exchange rate ma
Building a UK credit history as a new arrival75—
The Credit Builder feature is specifically aimed at people with no UK credit fil
Everyday Personal Banking in Latin America—95
NuBank is built for the region, offering fee-free accounts, instant payments (Pi
No-Fee Credit Card Management—90
The app provides full control over the credit card, including invoicing, install
Cryptocurrency Investing (especially in Brazil)—70
NuBank offers Bitcoin and Ethereum trading directly in the app, making it conven
🧭 Which One Should You Pick?
Choose Monese if...
- You are: Recent expats and migrants who need a functional UK or EU mobile account quickly without proof of address, especially as
- 👍 No proof of address required, making it one of the most accessible accounts for expats, migrants, an
- 👍 Fast, smartphone-only onboarding with a UK sort code and account number plus Euro IBAN options, so y
- 👍 App is well designed with instant spending notifications, budgeting categories, and card freezing/ma
- 💰 Free tier available
- ⚠ Trade-off: ATM withdrawal fees and foreign transaction charges can add up quickly, especial
Choose NuBank if...
- You are: Individuals in Brazil, Mexico, or Colombia who want a free, mobile-first personal bank account and credit card with simp
- 👍 No monthly maintenance fees for the standard digital account and credit card, which is rare among tr
- 👍 Highly rated mobile app with intuitive navigation, instant purchase notifications, card locking, and
- 👍 Credit card allows full invoice control, installment splitting, and virtual cards for added security
- 💰 Free tier available
- ⚠ Trade-off: Limited to Brazil, Mexico, and Colombia; not available in the U.S., Europe, or o
❓ Frequently Asked Questions
How much does Monese cost?
Monese's Classic plan has no monthly fee, but you pay per use for some services like cash withdrawals and card transactions. Optional Plus and Premium plans add features for a monthly subscription.
Can I open a Monese account without proof of address?
Yes — Monese is known for allowing account opening with a valid passport or national ID from supported countries. You still need to be a resident of one of Monese's supported countries, but you don't need a utility bill or proof of permanent address.
What account details do I get?
You get a UK sort code and account number, and depending on your plan and location, a Euro IBAN as well. That lets you receive salary and transfers in GBP or EUR directly in the app.
Is my money protected by the FSCS?
No — Monese is an electronic money institution, not a UK bank, so deposits are safeguarded in segregated accounts rather than covered by the Financial Services Compensation Scheme. This means your funds are not government-backed as they would be with a traditional UK bank.
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