Best 8x8 Alternatives in 2026

8 alternatives to 8x8 in VoIP, ranked by our editorial score. Compare pricing, free tiers, and best-fit guidance side by side.

8x8
52/100 From $24/mo
8x8 — Small to mid-sized businesses that need a unified cloud communication system with strong international calling and a scalable path to contact center capabilitie
8x8 is a compelling choice for small-to-mid-sized businesses that need a single platform for calls, video, and contact center with excellent international calling value. If you're a remote-first team on a budget, the Express plan is hard to

Top VoIP Alternatives

ToolScoreStarting PriceFree TierBest For
Nextiva 79 Free ✓ SMBs and mid-market companies that want a single, reliable communications platfo Compare vs 8x8 →
RingCentral 75 $25/mo RingCentral is best for growing small-to-mid-sized businesses and enterprises th Compare vs 8x8 →
Dialpad 67 Free ✓ Growing sales and support teams that want AI-powered conversation insights, real Compare vs 8x8 →
Grasshopper 64 $29/mo A solo entrepreneur or a very small team (usually under five people) that wants Compare vs 8x8 →
Vonage Business 58 $20/mo A small-to-mid-sized sales-driven company that already uses a major CRM like Sal Compare vs 8x8 →
Ooma Office 55 Free ✓ Small businesses and startups that want an affordable, no-contract phone system Compare vs 8x8 →
Unitel Voice 48 $10/mo Startup founders and solo entrepreneurs who need a simple, hardware-free busines Compare vs 8x8 →
Quo (formerly OpenPhone) 45 $15/mo Small to mid-sized businesses and startups that want a modern, easy-to-use cloud Compare vs 8x8 →

Which Alternative Should You Choose?

Nextiva
Nextiva79/100
Free

Best for: SMBs and mid-market companies that want a single, reliable communications platfo · Costs $4/mo less than 8x8

⚖️ 8x8 vs Nextiva →
From $25/mo

Best for: RingCentral is best for growing small-to-mid-sized businesses and enterprises th

⚖️ 8x8 vs RingCentral →
Dialpad
Dialpad67/100
Free

Best for: Growing sales and support teams that want AI-powered conversation insights, real · Costs $9/mo less than 8x8

⚖️ 8x8 vs Dialpad →
From $29/mo

Best for: A solo entrepreneur or a very small team (usually under five people) that wants

⚖️ 8x8 vs Grasshopper →

❓ Frequently Asked Questions

What are the main differences between the Express, X2, and X4 plans?

Express ($24/user/mo) covers unlimited calls to 47 countries, video meetings, team chat, and a mobile app. X2 ($44/user/mo) adds CRM integrations, call recording, analytics, and supervisor tools. X4 ($85/user/mo) includes contact center features like workforce management, speech analytics, and quality management.

Can I keep my existing business phone numbers when switching to 8x8?

Yes, 8x8 offers number porting from most carriers. The process typically takes 2-3 weeks, and 8x8 provides a porting guide and support team to help. You'll need to keep your old service active until the port completes.

Does 8x8 offer a free trial?

8x8 occasionally offers a free trial, but it's not a guaranteed standard option. The pricing plans are stated as per-user monthly rates with annual commitments, so you'll likely need to request a quote or trial directly from sales.

Are there any setup fees, hardware costs, or hidden charges?

8x8 does not require you to buy IP phones, but you can rent or purchase them separately. You may also encounter one-time setup fees for paid migrations, costs for toll-free numbers, and local taxes/fees that apply to regular phone service.