Kroo vs Pleo
Side-by-side comparison — pricing, features, ratings, use cases. Find which Neobanks fits you best.
🔍 Independently researched ·
📊 Data-driven
27/100
Free tier
Socially-minded UK users who want a free, FSCS-protected current account with built-in tools for splitting group expense
💰 Pricing
🆓 Free tier available
All features are included in the single free tier; no paid premium tiers exist.
Fee notes:
- Monthly account fee: £0
- Card payments abroad: no Kroo fee; exchange rate set by Mastercard
- ATM withdrawals: free at all ATMs in the UK and abroad, though the ATM operator may charge a fee
- International transfers: not currently offered; only UK Faster Payments available
- Card replacement: typically free, but expedited delivery may incur a fee
⚠ Watch for:
- Third-party ATM surcharges can apply when using non-branch ATMs, especially abroad
- Mastercard's exchange rate includes a small spread above the interbank rate, even though Kroo does not add a markup
- Expedited card delivery may cost a fee
- No foreign currency account, so payments in non-GBP are converted at Mastercard's rate
🔧 Features
✓ Free Tier✓ Social Banking✓ Joint Accounts✓ Group Expenses✓ Fscs Protected
📋 Assessment
💪 Strengths
- Kroo offers a completely free UK current account with no monthly fees, no transaction charges, and zero foreign transaction fees. This is rare among UK banks, and cutting the usual 'average market rate' markup on foreign card payments means you save money every time you use your card abroad. For frequent travelers or online shoppers who buy in foreign currencies, this benefit is substantial.
- FSCS protection up to £85,000 per person and a full UK banking license provide peace of mind that your money is safe, unlike some fintech startups that fail to offer such safety nets. Knowing your deposits are government-backed adds credibility and makes Kroo a safer choice for larger balances.
- The interest on your entire current account balance is a standout feature. Unlike traditional current accounts that pay almost nothing, Kroo pays a competitive variable rate that is calculated daily and credited monthly. This means your everyday spending money works for you, earning interest passively without needing to move funds into a separate savings account.
- The joint account and shared tabs feature is tailor-made for group spending. You can create a shared tab for rent, utilities, or a holiday kitty; add members; and seamlessly split expenses. Each transaction is tracked, and the app shows who has paid and who owes what, eliminating awkward money conversations and simplifying group finances.
- The app's user experience is polished and intuitive, with a clean design and instant notifications. Budgeting insights and spending categories help you track where your money goes, and the ability to freeze your card instantly via the app adds a layer of security. The onboarding process is purely digital, and you can apply for a joint account directly within the app.
⚠ Watch out for
- The lack of cash and cheque deposit facilities is a significant drawback. If you receive cash or cheques regularly, you cannot pay them into your Kroo account. You'll need another bank to deposit physical money, then transfer funds. This is a common neobank limitation, but it still makes Kroo inconvenient for those who rely on cash transactions.
- There is no overdraft facility or any credit products, such as loans or credit cards. For users who occasionally need a short-term buffer or want to build credit history, Kroo is not sufficient. It must be complemented with a traditional bank or credit union that offers credit facilities, making it less suitable as your sole financial provider.
- Kroo is UK-only, so you cannot hold balances in other currencies or access international banking features beyond the fee-free card payments. If you need a multi-currency account or want to manage funds in different denominations, you'll have to look at competitors like Revolut or Wise.
- The customer support options are limited to in-app chat and email, with no phone support. While the in-app chat is responsive during business hours, some users may find the lack of immediate human contact frustrating, especially for urgent issues like a lost card or suspected fraud.
- Kroo does not offer all the fintech extras that competitors have, such as savings pots, crypto trading, or insurance products. The feature set is intentionally focused, but if you are looking for an all-in-one financial hub, you might find it lacking.
🎯 Best for
Socially-minded UK users who want a free, FSCS-protected current account with built-in tools for splitting group expenses and earning interest on their balance.
🚫 Who should skip
Anyone who needs business banking, frequent cash deposits, an overdraft, or in-person branch support should look elsewhere.
📚 Learning curve
Minimal — the app is intuitive and built around a mobile-first, social banking experience.
🧑⚖️ Verdict
Kroo is a solid choice for UK users who value no fees, international spending, and social banking features like joint accounts and shared tabs for group expenses. It's perfect as a secondary bank or for sharing finances with others. However, if you need cash deposits, overdrafts, or multi-currency a
65/100
Free tier
European SMEs and mid-market companies that want to automate expense reporting, control employee card spending, and simp
★ Best
💰 Pricing
🆓 Free tier available
Standard plan is free, but only for companies with fewer than 25 employees and includes limited features.
Starting at 20 zł (hybrid)
Fee notes:
- FX markup: 0.5% above interbank rate on Standard, 0.2% on Premium, 0% on Metal for major currencies
- International ATM withdrawals: 3 free per month on Standard, then 2.5% fee (minimum €2.50)
- Domestic ATM withdrawals: free up to 3 per month on Standard, then 2.5% fee
- Card replacement fee: €6.50 for standard card, €19 for metal card
- International transfer fee: 0.2% (min €1) for SWIFT transfers
⚠ Watch for:
- ATM withdrawal fees after the monthly limit (2.5% + minimum €2.50)
- Receipt scrutiny: non-compliant expenses may incur a €15 processing fee
- European bank transfer for non-EEA currencies has a 0.2% fee
- Account closure fee of €29 if closed within first 12 months
🔧 Features
✓ Free Tier✓ Business Only✓ Virtual Cards✓ Receipt Capture✓ Accounting Integration
📋 Assessment
💪 Strengths
- Real-time spend visibility: Pleo sends instant notifications for every transaction, while its dashboard provides a live view of all company spending. This allows finance teams to catch unauthorized or unusual expenses immediately, preventing budget overruns and fraud. For finance managers, this real-time insight is invaluable, turning expense monitoring from a monthly pain into a daily, proactive control.
- Automatic receipt capture with OCR: The mobile app uses OCR to extract receipt data and automatically matches it to the corresponding transaction—often without any user intervention. This eliminates the paper trail and manual data entry, reducing the time spent on expense reporting by up to 90% for frequent spenders. The matching algorithm is remarkably accurate, and any exceptions are flagged for easy resolution.
- Seamless accounting integrations: Pleo integrates natively with Xero, QuickBooks, and Sage, automatically syncing transactions and receipts directly into your accounting system. This near-automatic reconciliation keeps books up-to-date without manual effort, and the integrations are reliable and configurable, with options for categorization and tax handling. For finance teams, this means month-end close is faster and more accurate.
- Customizable spending controls: You can set per-card limits, merchant restrictions, and approval workflows, giving you granular control over employee spending. Budgets can be set at team, project, or individual level, with real-time alerts when approaching limits. This is particularly useful for managing external contractors or temporary staff, ensuring they spend within pre-agreed boundaries.
- Smart company cards with virtual and physical options: Pleo issues both physical cards (contactless, with a distinctive design) and virtual cards that can be created instantly and used for online purchases. Virtual cards are disposable and can be locked to specific merchants, reducing fraud risk. Employees can manage their cards via the mobile app, and finance can see who spent what, where, and on what, in real time.
⚠ Watch out for
- Per-user pricing adds up: Pleo charges per active user per month, currently starting at $5 per user for the basic plan. While this seems affordable initially, it quickly becomes expensive as you add team members—especially if you need to issue cards to many external contractors or part-time staff, who may only make occasional purchases. For a company with 50 users, the monthly cost can exceed $250 before adding premium features.
- No free tier: Unlike some competitors (e.g., specific neobanks like Revolut Business or N26 Business), Pleo does not offer a free plan. This makes it inaccessible for very small businesses or freelancers with minimal expense activity, who might pay a small monthly fee but lack a way to try the platform without committing.
- Currency conversion fees: Transactions made outside EUR/GBP incur a conversion fee of around 1.5%. For teams that frequently purchase from non-European suppliers or travel internationally, these fees can accumulate, adding a hidden cost that isn't obvious on the pricing page. Alternatives like Wise Business offer interbank-rate conversions for a lower markup.
- Relative complexity for small teams: While Pleo automates a lot, setting up approval flows and budgets requires time and configuration. For a three-person startup where expenses are rare and simple, the learning curve and ongoing management might be overkill, making it less 'plug-and-play' than advertised. Some users report that configuring categories and rules takes a few hours to get right.
- Support can be hit-or-miss: Pleo's support is primarily via in-app chat or email. While they have a comprehensive help center, response times can vary, and phone support is not offered. For urgent issues—like a blocked card during a business trip—the lack of immediate phone support can be frustrating.
🎯 Best for
European SMEs and mid-market companies that want to automate expense reporting, control employee card spending, and simplify accounting reconciliation.
🚫 Who should skip
Businesses that need a full corporate bank account with credit or lending capabilities, or small teams on a tight budget who can sync expenses manually.
📚 Learning curve
Moderate — the core card issuing and transaction tracking is intuitive, but setting up custom rules, integrations, and approval workflows requires some initial configuration and admin training.
🧑⚖️ Verdict
Pleo is an excellent spend management solution for growing and mid-sized companies in Europe that want to eliminate manual expense reporting and gain real-time control. If you're a small startup with less than 5 users and minimal spending, the per-user cost and lack of a free tier may give you pause
📊 Use Case Suitability
Higher score = better fit. Scores from editorial review.
Use CaseKrooPleo
Group Expense Splitting95—
Shared tabs let groups split bills and track who owes who in real time, making i
Joint Account Banking90—
Kroo's joint accounts give couples or housemates a transparent shared balance an
Everyday Spending with Interest85—
You earn a competitive variable interest rate on your entire current account bal
Mobile-First Daily Banking80—
The app is clean, fast, and designed for digital-only users, with instant notifi
Business Banking10—
Kroo doesn't offer business accounts, invoicing tools, or tax features, so it's
Expense Management for Growing SaaS Companies—95
Pleo automates receipt capture, enforces spending policies, and syncs with accou
Remote Team Purchasing & Procurement—90
Virtual cards can be issued instantly to remote employees or for specific subscr
Project-Based Budget Tracking—78
Pleo allows spending limits and custom categories, but project-level reporting i
🧭 Which One Should You Pick?
Choose Kroo if...
- You are: Socially-minded UK users who want a free, FSCS-protected current account with built-in tools for splitting group expense
- 👍 Free UK current account with no monthly fees and no foreign transaction fees, even when used abroad.
- 👍 FSCS protection up to £85,000 per person, backed by a full UK banking license.
- 👍 Competitive variable interest on your entire account balance, paid monthly on a daily-calculated bas
- 💰 Free tier available
- ⚠ Trade-off: No cash or cheque deposits—you can't pay in physical money, which is limiting fo
Choose Pleo if...
- You are: European SMEs and mid-market companies that want to automate expense reporting, control employee card spending, and simp
- 👍 Real-time spend visibility with instant notifications on every transaction, helping finance teams ca
- 👍 Automatic receipt capture via OCR—most receipts are matched to transactions without manual effort, s
- 👍 Seamless integration with popular accounting tools like Xero, QuickBooks, and Sage, making reconcili
- 💰 From $5/mo
- ⚠ Trade-off: Pleo is pricing per user per month, which can get expensive as your team grows—e
❓ Frequently Asked Questions
Is Kroo really free to use?
Yes, Kroo's standard UK current account has no monthly fees, no card fees, and no foreign transaction fees. You only need to cover any third-party charges, like an ATM operator's fee.
How does interest on my current account balance work?
Kroo pays a variable interest rate on your entire balance (up to the FSCS protected amount), typically credited monthly. This makes it a rare current account that also works like a savings account.
Are my deposits protected if Kroo fails?
Yes, Kroo is a fully licensed UK bank and is covered by the Financial Services Compensation Scheme. Your deposits are protected up to £85,000 per person.
Can I open a joint account with Kroo?
Yes, you can open a joint account with another person directly in the app. Both of you get a shared view of money and spending, and you can still use shared tabs for group expenses.
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