Airwallex Business vs Countingup
Side-by-side comparison — pricing, features, ratings, use cases. Find which Business Banking fits you best.
🔍 Independently researched ·
📊 Data-driven
59/100
Free tier
Online businesses, startups, and SMEs that need global multi-currency accounts, borderless cards, and cost-effective cro
★ Best
💰 Pricing
🆓 Free tier available
Standard account without monthly fee. Card fee: 0.5% foreign transaction fee (for non-USD transactions) and 0% domestic; FX conversion fees vary by currency pair (typically 0.3%-0.6% above interbank).
Fee notes:
- No monthly account fee for Standard and Premium tiers (no paid subscription for the core account).
- International transfers using local rails are inexpensive; SWIFT payments may incur intermediary bank fees.
- FX conversion fee: typically 0.5% above interbank for Standard; can be reduced to 0.2% or lower in Premium/Enterprise plans.
- Card fees: virtual card is free; physical card issuance fee $10 per card (one-time). Card transaction fees: 0% for USD transactions, 0.5% for non-USD foreign exchange conversion.
- Cash deposit fee: 0.5% of the deposit amount (minimum $5, no maximum) when depositing into USD, AUD, or GBP accounts via local bank transfer.
⚠ Watch for:
- SWIFT transfer receiving fees: if you receive SWIFT payments, Airwallex may not charge, but intermediary banks may deduct $10-$30 from the amount.
- Currency conversion spread: Airwallex quotes 'interbank rate' but adds a conversion fee on top; fee varies and may be higher than advertised for less common currencies.
- Physical card replacement: issuing a new physical card will incur a $10 fee each time.
- Potential monthly maintenance fee for inactive accounts: check terms; not widely disclosed but may apply after extended inactivity.
🔧 Features
✓ Multi Currency✓ Borderless Cards✓ International Transfers✓ Interbank Rates✓ Expense Management✓ Api Access✓ Free Tier
📋 Assessment
💪 Strengths
- Airwallex provides true multi-currency accounts with local receiving details in major markets like the US, UK, Europe, Australia, and Hong Kong. This means you can receive payments in local currencies without cross-border fees, making collections from overseas customers faster and cheaper. For example, a US-based company can get a local US account number for its UK entity, avoiding international wire fees for UK customers.
- The exchange rates are highly competitive. Airwallex uses interbank rates plus a small margin (often as low as 0.5% above the mid-market). This is significantly cheaper than most traditional banks, which can add 2-3% margins. For a business paying $500,000 in invoices annually, the savings can easily be in the thousands of dollars.
- The corporate cards (both virtual and physical) are a standout feature. They come with excellent expense management tools: you can set per-card spending limits, restrict them to specific categories (like travel or software), and track receipts in real-time. This gives finance teams granular control over employee spending, reducing the risk of fraud and simplifying reconciliation.
- Airwallex integrates seamlessly with major accounting platforms like Xero, QuickBooks, and NetSuite. This automates the flow of transaction data into your books, eliminating manual data entry and reducing errors. The API also allows for custom integrations, which is a boon for companies with complex payment workflows.
- Setting up and using Airwallex is fast and intuitive. The onboarding is entirely digital and typically takes less than a day, compared to weeks for a traditional bank account. The dashboard is clean and user-friendly, and you can manage payments, view balances in multiple currencies, and download statements without any technical expertise.
⚠ Watch out for
- Airwallex is not a bank, and your funds are not protected by deposit insurance (like FDIC in the US or FSCS in the UK). This is a critical distinction. If Airwallex were to become insolvent, you could lose your money. While the company is well-funded and has a strong track record, this lack of insurance is a significant risk for businesses holding large balances.
- The eligibility criteria are restrictive. To open an account, you need a registered business and must provide extensive documentation. Also, availability varies by country — for example, not all features (like local receiving details) are offered in every currency, and some regions have limited card issuance. This can be a dealbreaker for businesses in less-served markets.
- Despite the claim of interbank rates, Airwallex applies a small FX margin that can vary. Also, there are fees for certain transactions — like urgent payments (KRW, INR, etc.) and sometimes for USD-to-USD conversions within different countries. For small, high-frequency payments, these fees can erode the cost advantage, making it less economical than a flat-fee alternative.
- The customer support, while generally responsive, is not available 24/7. For a business that operates globally, immediate help during non-business hours can be hard to get. There have been reports of delayed responses via email, and phone support is limited in some regions. But you have access to a comprehensive help center and 24/7 chat for urgent issues.
- The account approval process can be stringent and may require a video call or additional verification for some businesses. While this is good for compliance, it can slow down onboarding. Also, some users have reported holds on funds when they send to new beneficiaries, which can impact cash flow if not anticipated.
🎯 Best for
Online businesses, startups, and SMEs that need global multi-currency accounts, borderless cards, and cost-effective cross-border payments without maintaining traditional banking relationships in every country.
🚫 Who should skip
Solo consumers looking for a personal checking account, domestic-only businesses that never deal with overseas payments, or companies that require a regulated local bank with physical branches and full deposit insurance.
📚 Learning curve
Moderate — account registration and KYC approval take some document preparation, but once set up, transferring money and issuing cards are straightforward from the dashboard.
🧑⚖️ Verdict
Airwallex is a compelling choice for businesses that regularly operate across borders and want to cut down on FX costs and speed up international payments. It's not for everyone — if you're a solo entrepreneur with minimal cross-border needs, the complexity isn't worth it. But for growing companies
29/100
Free tier
UK sole traders, freelancers, and small service-based businesses that want simple accounting built right into their busi
💰 Pricing
🆓 Free tier available
All core features are free, but additional services like in-app accountant support or advanced features may incur costs.
Starting at 5 € (freemium)
Fee notes:
- No monthly account fee.
- Card payments: no fee for UK card transactions.
- Cash deposits: £1.50 per cash deposit (up to £3,000 per deposit) via Post Office.
- International payments: 2.5% FX markup on exchange rate, plus £2.00 per transaction.
- Overseas card spend: 2.5% FX fee.
⚠ Watch for:
- Cash deposits not free; £1.50 per deposit at Post Office.
- International transactions have 2.5% FX markup and possible fixed fees.
- Accountant sharing via Pro plan costs extra (£X/month).
- Card replacement may incur a fee if lost or damaged.
🔧 Features
✓ Built In Accounting✓ Tax Estimates✓ Accountant Sharing✓ Uk Only✓ Fca Registered✓ Free Tier
📋 Assessment
💪 Strengths
- All-in-one integration: Countingup eliminates the need for separate bookkeeping software by integrating accounting directly into the bank account. Every transaction is automatically categorised using a combination of rules and artificial intelligence. This saves hours of manual entry and ensures your records are always up to date, which is especially valuable for freelancers and sole traders who lack the time or inclination for bookkeeping.
- Real-time tax estimates: The app calculates your estimated tax liability continuously, based on your income and expenses. This feature allows you to set aside the right amount of money as you go, avoiding the stress of a huge tax bill in January. The estimates are visible at a glance on the dashboard, making it easy to plan your cash flow throughout the year.
- Accountant access: With the paid plans, you can grant your accountant or bookkeeper read-only access to your transactions and reports. They can also enter journal entries and reconcile your books without needing physical paperwork. This collaboration is seamless and reduces back-and-forth emails, making the year-end much smoother.
- Invoicing and expense tracking on the go: You can create and send invoices directly from the mobile app, which also allows you to attach receipts to expenses via photo capture. The app remembers your bank card details for fast payments, and you can track when invoices are viewed and paid. This is ideal for businesses that need to manage cash flow while on the move.
- Business loan options: Countingup uses your transaction history to offer pre-approved business loans, with applications that take just minutes. This can be a useful source of quick funding for small businesses that might struggle to get credit from traditional banks due to limited credit history.
⚠ Watch out for
- Not FSCS protected: As an e-money institution, Countingup is not covered by the Financial Services Compensation Scheme. This means that if Countingup were to fail, your money is not protected by the UK government's £85,000 compensation limit. While client funds are segregated, they are not legally owned by you once deposited, which is a risk to consider.
- UK-only and no multi-currency: Countingup is strictly for UK businesses and only operates in pounds sterling. There are no multi-currency accounts, and you cannot send or receive international payments. If your business deals with foreign clients or suppliers, you'll need to use a separate solution, which negates some of the convenience of having everything in one place.
- Free plan has significant limitations: The free tier only includes basic transaction categories and does not offer features like accountant access, invoice creation, or receipt capture. The ability to share data with your accountant is locked behind the £5/month plan, which may be a dealbreaker for businesses that rely on professional advice.
- Annual billing for paid plans: To get the advertised monthly price, you have to pay annually in advance. If you choose to pay monthly, the cost is higher, which might be an unexpected expense for those who prefer flexible billing. This is a common but still annoying practice.
- Occasional transaction import issues: Some users have reported that transactions sometimes fail to import or miscategorise, requiring manual correction. While the AI improves over time, it's not perfect, and tech-savvy users may find themselves spending time fixing categories rather than trusting the automation blindly.
🎯 Best for
UK sole traders, freelancers, and small service-based businesses that want simple accounting built right into their business current account.
🚫 Who should skip
Businesses with complex accounting needs, payroll, heavy cash handling, international operations, or those requiring FSCS-protected banking.
📚 Learning curve
Minimal — the app is designed for non-accountants, with automated categories and straightforward navigation.
🧑⚖️ Verdict
Countingup is ideal for UK freelancers, sole traders, and small businesses that want a bank account with built-in bookkeeping, especially if they're just starting out and want to minimize cost and complexity. However, if you need FSCS protection, international banking, or already use a separate acco
📊 Use Case Suitability
Higher score = better fit. Scores from editorial review.
Use CaseAirwallex BusinCountingup
Paying Overseas Suppliers and Freelancers95—
Airwallex's multi-currency accounts and competitive FX rates make cross-border s
Collecting Revenue in Local Markets88—
Local receiving details for USD, EUR, GBP, AUD, HKD, and other currencies let e-
Managing Business Expenses with Corporate Cards85—
Virtual and physical cards with per-employee limits, controls, and real-time tra
Automating Payouts for Marketplaces and Platforms90—
Airwallex's API allows marketplaces, payroll platforms, and SaaS companies to au
Freelancer Self-Assessment Tax Returns—95
Built-in tax estimates and expense categorisation make it easy to track taxable
Paying Business Expenses on the Go—90
App-based account with instant notifications and auto-categorisation helps small
Sharing Financials with an Accountant—92
Accountant access feature lets professionals view live data and eliminates manua
Managing Simple Invoice Payments—80
Offers invoicing and automatic chase reminders, though it's not as full-featured
🧭 Which One Should You Pick?
Choose Airwallex Business if...
- You are: Online businesses, startups, and SMEs that need global multi-currency accounts, borderless cards, and cost-effective cro
- 👍 True multi-currency business accounts with local receiving details in major markets like the US, UK,
- 👍 Competitive exchange rates with lower foreign-exchange costs than most traditional banks, especially
- 👍 Virtual and physical corporate cards with strong expense-management controls, spending limits, and r
- 💰 Free tier available
- ⚠ Trade-off: Airwallex is not a chartered bank, so funds are not covered by traditional depos
Choose Countingup if...
- You are: UK sole traders, freelancers, and small service-based businesses that want simple accounting built right into their busi
- 👍 All-in-one business current account and bookkeeping software, eliminating the need for separate acco
- 👍 Automatic expense categorisation and tax estimates updated in real time.
- 👍 FCA-registered e-money institution with segregated client funds for safety.
- 💰 From $5/mo
- ⚠ Trade-off: Not a licensed bank; deposits aren't covered by the FSCS.
❓ Frequently Asked Questions
Is Airwallex a bank?
Airwallex is a global payments and financial technology platform, not a bank. It provides multi-currency business accounts, cards, and payment services through regulated bank partners in each region. Funds are safeguarded, but you should check local terms for deposit insurance and protection details.
What fees does Airwallex charge if the account is free?
The standard account has no monthly subscription fee, but Airwallex makes money on FX conversion spreads, card payment fees, wire transfer fees, and some local receiving fees. The exact cost varies by currency, payment method, and your account tier.
Can I get physical and virtual business cards from Airwallex?
Yes, Airwallex offers both physical and virtual corporate cards in supported regions. Virtual cards can be issued instantly for online purchases and employee expense controls, while physical cards are available for daily spending and ATM use depending on your country.
Does Airwallex integrate with accounting tools like Xero and QuickBooks?
Yes, Airwallex has native integrations with Xero, QuickBooks, NetSuite, SAP, and many other accounting and ERP tools. It also offers a full public API if you need custom payment, treasury, or expense-management workflows.
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