Close CRM vs Salesflare CRM
Side-by-side comparison — pricing, features, ratings, use cases. Find which CRM fits you best.
🔍 Independently researched ·
📊 Data-driven
· ⭐ Ratings from G2 (real user reviews)
74/100
$49 starting
High-velocity outbound sales teams that rely on phone, text, and email and want a single tool combining CRM, calling, me
★ Best
💰 Pricing
Starting at $49
🔧 Features
✓ Api Available✓ Free Tier✓ Mobile App✓ Gdpr Compliant✓ Sso Support✓ Integrations✓ Analytics✓ Automation✓ Team Collaboration✓ Soc2 Compliant
📋 Assessment
💪 Strengths
- The Power Dialer is Close's crown jewel. On the Growth and Scale plans, this feature automatically queues the next call after a rep finishes a conversation, eliminating the dead time between calls. It's a massive time-saver for high-volume callers, boosting call attempts by up to 3x. The dialer also handles click-to-call from any contact record, and calls are automatically logged with timestamps, making manual data entry unnecessary.
- Native communication tools: Close has built-in VoIP calling, SMS, and email sequences. SMS can be sent from contact records with templates, emails can be tracked for opens and clicks, and call notes can be taken within the platform. This integration means reps don't need to juggle multiple tools or worry about missed logs — everything is centralized in one interface.
- Automation that triggers on call behavior: Beyond typical workflow automation, Close lets you create triggers based on call outcomes, such as 'schedule a follow-up task if a call is not connected' or 'send an SMS if a call is marked as interested.' This is particularly useful for maintaining consistent follow-up, and it can be set up with a visual builder without extensive coding knowledge.
- Comprehensive call tracking and analytics: Close captures detailed call data, including duration, outcome, and recording. The analytics dashboard shows team performance metrics like calls made per day per rep, connect rate, and talk time. This granular data helps sales managers identify coaching opportunities and adjust strategies.
- Ease of use and minimal learning curve: The interface is intuitive, and most reps can start making calls within minutes. The design is clean, with a focus on actionable data. Sales teams unlikely to get bogged down in complex configuration.
⚠ Watch out for
- The Power Dialer and advanced automation are locked behind the $99/user/month Growth plan. For a small team, this can be a significant jump in cost, but without it, the platform loses its edge. This tiering might be a deal-breaker for budget-conscious companies that still have high call volume.
- Telephony usage is billed separately: While per-minute rates are competitive, they are added on top of subscription fees. SMS charges are also usage-based. Teams that don't monitor their usage can see surprise bills, as close does not have unlimited minutes on any plan.
- No free forever plan: The 14-day trial may be sufficient to test basic features, but it's short of a full evaluation cycle. Some teams need more time to assess integration with their existing stack or to run a proper sales campaign.</li>
- Limited native integrations: Close has an API and a few native integrations with popular tools like Zapier, but it lacks out-of-the-box integrations with many marketing automation platforms or helpdesk software. This can require extra setup for teams with a diverse toolstack.</li>
- Site hasn't been redesigned in years: Some users find the interface a bit dated compared to newer CRMs. While functional, the UI might not feel as modern as competitors like HubSpot or Pipedrive.</li>
🎯 Best for
High-velocity outbound sales teams that rely on phone, text, and email and want a single tool combining CRM, calling, messaging, and automation.
🚫 Who should skip
Inbound-only teams or large enterprises that need full marketing automation, complex permission hierarchies, and deep third-party integration ecosystems.
📚 Learning curve
Moderate — basic dialing and CRM functions can be learned in a few hours, but mastering automation workflows, Power Dialer settings, and custom reporting takes more time.
🧑⚖️ Verdict
Close CRM is a superb choice for inside sales teams that rely on phone calls as their primary sales channel. The Power Dialer and native communication tools provide a distinct productivity advantage. However, it's not for businesses needing a general-purpose CRM or those on a tight budget. If you ma
36/100
$29 starting
B2B SMBs and solo sales professionals who spend most of their time in Gmail, Outlook, or LinkedIn and want a low-effort
💰 Pricing
Starting at $29
🔧 Features
✓ Auto Tracking✓ Gmail Integration✓ Outlook Integration✓ Linkedin Integration✓ B2b Focus✓ Zero Data Entry
📋 Assessment
💪 Strengths
- Zero manual data entry: Salesflare automatically captures emails, meetings, and calls from Gmail, Outlook, and LinkedIn. It parses email threads to update contact records, links conversations to deals, and even logs phone calls made via integrated apps. This saves hours of administrative work each week and ensures data is always up-to-date without user effort.
- Clean and intuitive interface: The UI is designed for B2B SMB sales teams, with a simple pipeline view, easy-to-navigate account profiles, and a timeline that shows all interactions at a glance. Non-technical users can adopt it quickly, reducing training time and resistance to using the CRM.
- Automatic timeline of customer interactions: Every email, meeting, and call is automatically logged and time-stamped, creating a chronological history for each account. This helps salespeople quickly recall context before calls or meetings, improving preparation and customer interactions.
- Intelligent data enrichment: Salesflare enriches company profiles with firmographic data from various sources, adding industry, employee count, and revenue estimates automatically. This helps teams prioritize accounts without manual research.
- Automated pipeline management: Deals can be tracked with visual stages, and tasks are auto-suggested based on activity. You can also set up email reminders and follow-up prompts, keeping the pipeline moving without manual effort.
⚠ Watch out for
- Limited customization: Custom fields, deal stages, and page layouts are far less flexible than offerings from HubSpot or Salesforce. You can add custom fields, but you can't create complex record types or advanced permission settings. For businesses with unique workflows, this may be a constraint.
- Basic reporting and dashboards: Salesflare's built-in analytics are simple, offering basic funnel and activity reports. Advanced analytics, custom dashboards, or real-time revenue forecasting are not available natively, and you may need to use third-party BI tools or upgrade to a higher tier.
- No native email sending or bulk sequences: While Salesflare tracks outgoing emails, it doesn't include a built-in email composer or bulk sequence tool. For cold outreach or automated follow-ups, you'll need to integrate with tools like Mailchimp or Outreach, adding complexity.
- Steep pricing for small teams: At $29/user/month (annual billing), the cost can add up quickly for small teams. While it offers a free trial, there's no free plan, so startups on tight budgets may find more cost-effective alternatives.
- Limited mobile app functionality: The mobile app is available but lacks some features of the web version, such as full pipeline editing and advanced reporting. Mobile users may find it less robust for on-the-go updates.
🎯 Best for
B2B SMBs and solo sales professionals who spend most of their time in Gmail, Outlook, or LinkedIn and want a low-effort CRM that maintains itself.
🚫 Who should skip
Large enterprises, teams that require heavy customization, advanced territory management, or complex sales automation—Salesflare is intentionally simple and will feel limiting.
📚 Learning curve
Minimal—the interface is simple and the auto-tracking means you don't need to learn complex data-entry workflows; most users can get started within an hour.
🧑⚖️ Verdict
Salesflare is an excellent choice for B2B SMBs that want a low-maintenance CRM with automatic data capture and a clean, simple interface. If you rely heavily on email and LinkedIn and hate data entry, it's a strong candidate. However, if you need heavy customization, advanced reporting, or native em
📊 Use Case Suitability
Higher score = better fit. Scores from editorial review.
Use CaseClose CRMSalesflare CRM
High-Volume Cold Calling95—
Built-in VoIP, parallel and power dialer options, and native call recording make
Outbound Sales Email Sequences90—
Close includes email sequencing, automation, and open/reply tracking directly in
Inside Sales Pipeline Management85—
Visual pipelines, activity tracking, and custom stages let inside sales reps and
Real-Time SMS Follow-Up Campaigns82—
Native two-way SMS with automated reminders and personalized text templates is w
Sales Team Coaching and Activity Monitoring75—
Call recordings, activity dashboards, and leaderboards help managers review reps
Automated Pipeline Management for B2B SMBs—95
Salesflare's core value is keeping deals and contacts updated automatically, mak
Email & LinkedIn Relationship Tracking—90
It logs all interactions from Gmail, Outlook, and LinkedIn, giving a complete hi
Onboarding and Customer Success for Small Accounts—80
The auto-captured communication history helps customer success managers stay on
🧭 Which One Should You Pick?
Choose Close CRM if...
- You are: High-velocity outbound sales teams that rely on phone, text, and email and want a single tool combining CRM, calling, me
- 👍 Built-in VoIP calling, SMS, and email in one platform — no separate dialer or tab switching required
- 👍 Power Dialer (Growth and Scale plans) dramatically increases connect rates and is a major time-saver
- 👍 Automation features support call-based workflows, lead routing, follow-up tasks, and custom triggers
- 💰 From $49/mo
- ⚠ Trade-off: No free forever plan; the 14-day trial can be tight for evaluating long-term wor
Choose Salesflare CRM if...
- You are: B2B SMBs and solo sales professionals who spend most of their time in Gmail, Outlook, or LinkedIn and want a low-effort
- 👍 Zero manual data entry: automatically captures emails, meetings, and call events from Gmail, Outlook
- 👍 Clean and intuitive interface designed specifically for B2B SMBs, making adoption easy even for non-
- 👍 Automatic timeline of every customer interaction, which helps users quickly recall context before ca
- 💰 From $29/mo
- ⚠ Trade-off: Limited customization: custom fields, deal stages, and page layouts are far less
❓ Frequently Asked Questions
Does Close CRM offer a free plan?
Close does not have a permanent free plan. It offers a 14-day free trial on all paid plans, after which pricing starts at $9 per user per month for Solo (1 user only).
Are calling and SMS included in the subscription price?
No. The monthly subscription covers the software, but call minutes and SMS/MMS messages are billed separately based on telephony rates and prepaid credits you choose.
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