Mettle vs Pleo
Side-by-side comparison — pricing, features, ratings, use cases. Find which Neobanks fits you best.
🔍 Independently researched ·
📊 Data-driven
60/100
Free tier
UK based freelancers, contractors, and sole traders who want a no-cost, mobile-first business bank account with built-in
💰 Pricing
🆓 Free tier available
All core features are included at no cost: no monthly fees, no UK payment fees, free electronic money transfers, no minimum balance. Some usage limits apply to card spending and ATM withdrawals, but there are no restrictions on account features.
Fee notes:
- No monthly account fee, setup fee, or closure fee
- No fee for UK Faster Payments or BACS payments
- Debit card purchases in foreign currencies incur a 2.99% non-sterling transaction fee
- ATM withdrawals in the UK are free, but ATM operator surcharges may apply
- International ATM withdrawals: likely a 2% platform fee (minimum £2) plus the 2.99% non-sterling transaction fee (check current terms)
⚠ Watch for:
- Non-sterling transaction fee of 2.99% applied to all purchases made in a foreign currency
- International ATM withdrawals may carry both a fixed fee and the non-sterling fee, resulting in higher effective costs
- Business account only supports GBP for domestic payments; international transfers require integration with third-party FX services that add their own conversion margins
- Some accounting integrations require a separate paid subscription (e.g., free with FreeAgent only while you hold a Mettle account)
🔧 Features
✓ Free Tier✓ Uk Sole Trader✓ Natwest Owned✓ Invoicing✓ Accounting
📋 Assessment
💪 Strengths
- No fees, truly free: Mettle charges no monthly fee, no minimum balance requirement, and no transaction fees for standard UK payments (including Faster Payments and Direct Debits). For a small business, this removes a predictable monthly cost, freeing up capital for growth. You can make unlimited UK transfers without worrying about per-transaction charges, which is rare among both traditional and digital banks.
- Free FreeAgent subscription: Every Mettle customer gets a complimentary FreeAgent account, normally costing around £120 a year. This is a significant saving for freelancers who need to manage their accounting, and it integrates seamlessly with Mettle—transactions appear automatically in FreeAgent, and you can create invoices directly from the accounting dashboard. This integration simplifies tax filing and financial reporting.
- Built-in invoicing and receipt capture: Mettle's app allows you to generate professional invoices in seconds, with customizable fields and the ability to schedule recurring invoices. You can also photograph receipts on the go, and Mettle uses AI to extract the total, date, and merchant, then attaches it to the corresponding transaction. This digitizes your admin, saving hours each month and making expense tracking effortless.
- FSCS protection and NatWest backing: Because Mettle is an arm of NatWest, your money is protected by the Financial Services Compensation Scheme (FSCS) up to £85,000. This is a major trust advantage over many standalone neobanks that either lack FSCS protection or require a banking partner. For risk-averse freelancers, knowing their funds are safeguarded by a major UK bank is reassuring.
- FreeAgent integration with Xero support: Beyond FreeAgent, Mettle also integrates with Xero, allowing you to sync your transactions with your existing accounting setup. This flexibility is crucial for businesses that already use Xero and don't want to switch. The two-way sync ensures that payments made via Mettle are automatically reconciled, reducing manual data entry and errors.
⚠ Watch out for
- No cash deposits: If you operate in a cash-intensive business—like retail, events, or some trades—you cannot deposit cash into Mettle. The app has no facility to accept cash, meaning you'd have to keep a separate bank account and transfer money, creating extra admin and potentially delaying access to funds. For businesses that rely on cash flow, this is a major drawback.
- Eligibility restrictions: Mettle is only available to sole traders and single-director limited companies. If you have a partnership, a multi-director Ltd, a charity, or a trust, you cannot open an account. This narrow focus might be fine for many freelancers, but it excludes a substantial segment of business owners who might otherwise benefit from the free banking.
- Limited international features: Mettle doesn't offer foreign currency accounts, and international payments incur a 4.5% currency conversion fee (plus a £1.50 flat fee for non-UK transfers). For freelancers with clients abroad, this is expensive compared to specialist services like Wise or Revolut Business, which offer interbank rates and low fees. Mettle is best for domestic transactions only.
- No phone support and limited in-app help: While Mettle has an in-app chat and a comprehensive help center, there is no direct phone number to call. If you have a time-sensitive issue, the chat can be adequate, but some users may find the lack of phone support frustrating, especially in emergency situations. Response times can vary, and complex queries might require multiple interactions.
- Not suitable for businesses needing branch access: As a digital-only bank, Mettle has no physical branches. If you need to deposit cheques (though they are becoming obsolete), or prefer face-to-face banking, you'll be disappointed. Cheques cannot be paid in via Mettle; you'd need a separate NatWest account, which defeats the convenience.
🎯 Best for
UK based freelancers, contractors, and sole traders who want a no-cost, mobile-first business bank account with built-in invoicing and easy accounting integration.
🚫 Who should skip
Businesses that deal with cash, have multiple directors or partners, or need international banking features — you'll quickly outgrow Mettle.
📚 Learning curve
Minimal — the app is intuitive and similar to consumer banking apps, with a short onboarding flow and straightforward invoicing tools.
🧑⚖️ Verdict
If you're a sole trader or a single-director company that operates digitally, Mettle is an exceptional, no-cost choice—especially with the free FreeAgent subscription. However, if you need cash deposits, international banking, or phone support, look elsewhere. Bottom line: Mettle is the best free di
65/100
Free tier
European SMEs and mid-market companies that want to automate expense reporting, control employee card spending, and simp
★ Best
💰 Pricing
🆓 Free tier available
Standard plan is free, but only for companies with fewer than 25 employees and includes limited features.
Starting at $5 (hybrid)
Fee notes:
- FX markup: 0.5% above interbank rate on Standard, 0.2% on Premium, 0% on Metal for major currencies
- International ATM withdrawals: 3 free per month on Standard, then 2.5% fee (minimum €2.50)
- Domestic ATM withdrawals: free up to 3 per month on Standard, then 2.5% fee
- Card replacement fee: €6.50 for standard card, €19 for metal card
- International transfer fee: 0.2% (min €1) for SWIFT transfers
⚠ Watch for:
- ATM withdrawal fees after the monthly limit (2.5% + minimum €2.50)
- Receipt scrutiny: non-compliant expenses may incur a €15 processing fee
- European bank transfer for non-EEA currencies has a 0.2% fee
- Account closure fee of €29 if closed within first 12 months
🔧 Features
✓ Free Tier✓ Business Only✓ Virtual Cards✓ Receipt Capture✓ Accounting Integration
📋 Assessment
💪 Strengths
- Real-time spend visibility: Pleo sends instant notifications for every transaction, while its dashboard provides a live view of all company spending. This allows finance teams to catch unauthorized or unusual expenses immediately, preventing budget overruns and fraud. For finance managers, this real-time insight is invaluable, turning expense monitoring from a monthly pain into a daily, proactive control.
- Automatic receipt capture with OCR: The mobile app uses OCR to extract receipt data and automatically matches it to the corresponding transaction—often without any user intervention. This eliminates the paper trail and manual data entry, reducing the time spent on expense reporting by up to 90% for frequent spenders. The matching algorithm is remarkably accurate, and any exceptions are flagged for easy resolution.
- Seamless accounting integrations: Pleo integrates natively with Xero, QuickBooks, and Sage, automatically syncing transactions and receipts directly into your accounting system. This near-automatic reconciliation keeps books up-to-date without manual effort, and the integrations are reliable and configurable, with options for categorization and tax handling. For finance teams, this means month-end close is faster and more accurate.
- Customizable spending controls: You can set per-card limits, merchant restrictions, and approval workflows, giving you granular control over employee spending. Budgets can be set at team, project, or individual level, with real-time alerts when approaching limits. This is particularly useful for managing external contractors or temporary staff, ensuring they spend within pre-agreed boundaries.
- Smart company cards with virtual and physical options: Pleo issues both physical cards (contactless, with a distinctive design) and virtual cards that can be created instantly and used for online purchases. Virtual cards are disposable and can be locked to specific merchants, reducing fraud risk. Employees can manage their cards via the mobile app, and finance can see who spent what, where, and on what, in real time.
⚠ Watch out for
- Per-user pricing adds up: Pleo charges per active user per month, currently starting at $5 per user for the basic plan. While this seems affordable initially, it quickly becomes expensive as you add team members—especially if you need to issue cards to many external contractors or part-time staff, who may only make occasional purchases. For a company with 50 users, the monthly cost can exceed $250 before adding premium features.
- No free tier: Unlike some competitors (e.g., specific neobanks like Revolut Business or N26 Business), Pleo does not offer a free plan. This makes it inaccessible for very small businesses or freelancers with minimal expense activity, who might pay a small monthly fee but lack a way to try the platform without committing.
- Currency conversion fees: Transactions made outside EUR/GBP incur a conversion fee of around 1.5%. For teams that frequently purchase from non-European suppliers or travel internationally, these fees can accumulate, adding a hidden cost that isn't obvious on the pricing page. Alternatives like Wise Business offer interbank-rate conversions for a lower markup.
- Relative complexity for small teams: While Pleo automates a lot, setting up approval flows and budgets requires time and configuration. For a three-person startup where expenses are rare and simple, the learning curve and ongoing management might be overkill, making it less 'plug-and-play' than advertised. Some users report that configuring categories and rules takes a few hours to get right.
- Support can be hit-or-miss: Pleo's support is primarily via in-app chat or email. While they have a comprehensive help center, response times can vary, and phone support is not offered. For urgent issues—like a blocked card during a business trip—the lack of immediate phone support can be frustrating.
🎯 Best for
European SMEs and mid-market companies that want to automate expense reporting, control employee card spending, and simplify accounting reconciliation.
🚫 Who should skip
Businesses that need a full corporate bank account with credit or lending capabilities, or small teams on a tight budget who can sync expenses manually.
📚 Learning curve
Moderate — the core card issuing and transaction tracking is intuitive, but setting up custom rules, integrations, and approval workflows requires some initial configuration and admin training.
🧑⚖️ Verdict
Pleo is an excellent spend management solution for growing and mid-sized companies in Europe that want to eliminate manual expense reporting and gain real-time control. If you're a small startup with less than 5 users and minimal spending, the per-user cost and lack of a free tier may give you pause
📊 Use Case Suitability
Higher score = better fit. Scores from editorial review.
Use CaseMettlePleo
Invoicing freelancers and sole traders95—
Mettle has built-in invoicing tools that let you create, send, and track invoice
Tracking expenses on the go90—
Receipt capture and automatic expense categorization help sole traders keep pers
Streamlining accounting with an accountant85—
Mettle lets you share access with your accountant and integrates with accounting
Running a single-director limited company75—
Designed for single-director companies, so it works fine for simple one-person L
Businesses that handle cash daily20—
There's no way to deposit cash into Mettle, so retail shops, cafés, or market st
Expense Management for Growing SaaS Companies—95
Pleo automates receipt capture, enforces spending policies, and syncs with accou
Remote Team Purchasing & Procurement—90
Virtual cards can be issued instantly to remote employees or for specific subscr
Project-Based Budget Tracking—78
Pleo allows spending limits and custom categories, but project-level reporting i
🧭 Which One Should You Pick?
Choose Mettle if...
- You are: UK based freelancers, contractors, and sole traders who want a no-cost, mobile-first business bank account with built-in
- 👍 No monthly fees, no minimum balance, and no transaction charges for standard UK payments.
- 👍 Built-in invoicing and receipt capture, saving time on everyday admin.
- 👍 FSCS protected up to £85,000 because it's backed by NatWest, adding trust versus unregulated neobank
- 💰 Free tier available
- ⚠ Trade-off: No cash deposit support, making it unsuitable for cash-heavy businesses.
Choose Pleo if...
- You are: European SMEs and mid-market companies that want to automate expense reporting, control employee card spending, and simp
- 👍 Real-time spend visibility with instant notifications on every transaction, helping finance teams ca
- 👍 Automatic receipt capture via OCR—most receipts are matched to transactions without manual effort, s
- 👍 Seamless integration with popular accounting tools like Xero, QuickBooks, and Sage, making reconcili
- 💰 From $5/mo
- ⚠ Trade-off: Pleo is pricing per user per month, which can get expensive as your team grows—e
❓ Frequently Asked Questions
Is Mettle really free to use?
Yes, Mettle has no monthly fees and no transaction fees for standard UK payments in pounds. You only pay for optional extras or third-party services you choose to connect.
Can I open a Mettle account if I'm a sole trader?
Yes, Mettle is specifically designed for sole traders and single-director limited companies. Partnerships and multi-director companies aren't eligible.
Is my money protected with Mettle?
Mettle is a NatWest brand and your funds are covered by the Financial Services Compensation Scheme (FSCS) up to £85,000. This makes it a safer option than many other neobanks.
Can I pay in cash at Mettle?
No, Mettle doesn't support cash deposits. You can transfer money electronically via bank transfer, Faster Payments, or online transfers from another bank.
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