Opayo vs Paystack
Side-by-side comparison — pricing, features, ratings, use cases. Find which Payment Gateways fits you best.
🔍 Independently researched ·
📊 Data-driven
36/100
$20 starting
UK and Irish SMBs, particularly former Sage Pay users, who need a dependable gateway for online, recurring, and fraud-pr
💰 Pricing
Starting at $20 (hybrid)
Fee notes:
- Standard plan: 2.75% + 20p per transaction for UK debit/credit cards; 3.75% + 20p for international cards.
- Plus plan: £19.95 per month; 1.75% + 10p per transaction for UK debit/credit cards; 2.75% + 10p for international cards.
- Chargeback fee: £25 + VAT per chargeback.
- Transaction fees are not refunded on refunded/cancelled transactions.
- Corporate, commercial, and premium cards often incur higher merchant fees (included in the percentage).
⚠ Watch for:
- International card cross-border fees can be significantly higher than UK card fees.
- Chargeback fees of £25 + VAT apply even if the chargeback is won.
- Corporate/commercial card surcharges may apply above the standard rate.
- Optional add-ons like advanced fraud screening or PCI compliance services may carry separate charges.
🔧 Features
✓ Elavon Owned✓ Uk Ireland✓ Sage Pay Legacy✓ Fraud Screening✓ Tokenisation
📋 Assessment
💪 Strengths
- Strong UK/Irish focus is a genuine advantage. Opayo's acquiring and settlement are native to the UK and Ireland, meaning local businesses get smoother onboarding, domestic currency settlement, and local customer support. This is particularly beneficial for SMBs that want a partner that understands the local regulatory landscape (e.g., GDPR, PSD2) and can offer in-person support if needed.
- Tokenisation is built-in and robust. Opayo securely stores card details, allowing for one-click payments and seamless recurring billing. This is a critical feature for subscription businesses (like gyms, SaaS, or membership sites) because it reduces cart abandonment and simplifies the customer experience. Unlike some gateways that charge extra for token vault, Opayo includes it in the core offering.
- Advanced fraud screening tools give merchants control. These include 3D Secure (including the newer 2.0 version), custom rules, and AVS/CVV checks. You can set up rules to block high-risk countries or flag suspicious patterns, which is essential for fraud-sensitive retail. This level of customisation is more powerful than what you get from basic gateways like PayU or RedSys, and it can reduce chargebacks significantly.
- Reliability and trust are proven. With over 50,000 businesses, Opayo has a long track record of processing payments reliably. The platform is PCI DSS Level 1 certified, and its 99.9% uptime is well-documented. For merchants who can't afford downtime, this stability is a major plus.
- Flexible integration options. Opayo offers a REST API (with SDKs in PHP, .NET, and Java), plus ready-made plugins for major e-commerce platforms like Magento, WooCommerce, and Shopify. This means you can get started quickly even if you're not a developer, yet still have room to customise for a bespoke build.
⚠ Watch out for
- Pricing is opaque. There's no public rate card; you have to contact Opayo sales and go through a quote process. This makes it difficult to compare costs upfront, and you might be hit with additional fees (e.g., setup fees, monthly minimums, international fees) that aren't clear until you read the fine print. For a small business, that's a frustration point.
- The admin dashboard and API feel dated. The interface is clunky compared to modern, developer-friendly platforms like Stripe or Adyen. Developers have to deal with older documentation and more manual configuration. This means slower onboarding for dev teams and a steeper learning curve, especially if you're used to more streamlined systems.
- International expansion is limited. While Opayo supports multi-currency and offers some international acquiring, its core is firmly in the UK and Ireland. If your business plans to expand to Europe, the US, or beyond, you'll likely need to switch to a global payment processor like Adyen, Checkout.com, or Stripe, which adds an unwelcome migration later. For global e-commerce, Opayo is not a long-term fit.
- Customer support is inconsistent. While Opayo provides phone, email, and live chat, some users report slow response times during peak hours. The knowledge base is extensive but a bit scattered, and finding specific solutions sometimes requires digging through forums. For a business that needs immediate help during a payment outage, this can be stressful.
- No flexible pricing for startups. Opayo doesn't offer a self-serve, pay-as-you-go plan. You have to negotiate a contract, which often includes monthly fees and longer-term commitments. This is off-putting for small businesses or solo entrepreneurs who want to test a gateway without a heavy upfront commitment.
🎯 Best for
UK and Irish SMBs, particularly former Sage Pay users, who need a dependable gateway for online, recurring, and fraud-protected payments without chasing global scale.
🚫 Who should skip
Early-stage startups or international e-commerce companies that want self-serve onboarding, transparent pricing, and built-in multi-currency support should look at more modern, globally focused gateways.
📚 Learning curve
Moderate — setting up hosted payment pages is straightforward, but understanding the full admin interface, fraud rules, and contract terms requires time, and developers may need to adjust to using the older API.
🧑⚖️ Verdict
Opayo is a solid choice for UK and Irish SMBs focused on domestic sales, especially those needing robust tokenisation and fraud prevention for subscription or omnichannel retail. It's less suitable for tech-forward startups or businesses with global ambitions—those should look at Stripe or Adyen. Bo
64/100
Free tier
Nigerian and other African businesses looking for a reliable, developer-friendly payment gateway that supports local pay
★ Best
💰 Pricing
🆓 Free tier available
No subscription charges; you pay only per successful transaction
Fee notes:
- Local Nigerian cards: 1.5% + ₦100 per successful transaction
- International cards: 3.5% + ₦100 per successful transaction
- No monthly, setup, or hidden fees
- Dispute (chargeback) fee: ₦2,500 per disputed transaction
- Refunded transactions: the original processing fee is NOT returned
⚠ Watch for:
- Chargeback fee of ₦2,500 is charged per dispute, regardless of outcome
- Processing fee on refunded transactions is non-refundable
- Instant settlement (if used) incurs an additional fee (varies by bank/partner)
- International cards are significantly more expensive at 3.5% + ₦100
🔧 Features
✓ Stripe Acquired✓ Nigeria Dominant✓ Africa Expansion✓ Modern Api✓ Dev Experience✓ Free Tier
📋 Assessment
💪 Strengths
- Paystack's local payment method coverage is its biggest strength. It supports not just standard credit and debit cards, but also Verve (Nigeria's most popular card scheme), USSD for feature phone users, bank transfers (direct debit), and mobile money in Ghana and Kenya. This opens up payments to a wider audience, including those without conventional cards, which is essential for market penetration in Africa.
- The developer experience is top-tier, inherited from Stripe's philosophy. The API is clean, well-documented, and offers request/response examples in multiple languages. The test mode is a near-exact replica of production, so developers can build and test confidently. SDKs are available for PHP, Python, Node.js, Ruby, Go, and more, and there are pre-built plugins for major e-commerce platforms, easing integration.
- Payment Pages are a standout feature. Merchants can create a hosted payment page from the dashboard without writing any code, which is perfect for small businesses or quick launches. Pages can be customized, branded, and used for one-off or recurring payments, and they come with built-in fraud checks and smart retries for failed transactions, improving conversion rates.
- Paystack's recurring billing and subscription engine is robust. You can set up plans, charge customers at intervals, and manage proration. The API handles failed payments with automatic retries and sends email notifications. This makes it excellent for SaaS companies, membership sites, and any business that relies on regular revenue.
- The acquisition by Stripe has brought significant credibility and resources. This means enterprise-grade infrastructure (99.95% uptime), PCI-DSS compliance, and access to Stripe's engineering talent. For merchants, this translates into high reliability, better fraud prevention tools, and peace of mind that the platform will continue to evolve.
⚠ Watch out for
- Paystack is only available in Nigeria, Ghana, Kenya, South Africa, and Côte d'Ivoire. This severely limits merchants with customers outside these regions. You cannot accept payments from other African countries like Egypt or Morocco, and there is no option for global expansion within the Paystack platform, though Stripe integration could help for international transactions.
- Transaction fees are higher than many global competitors, especially for international cards. The 3.9% + ₦100 fee for international cards is significantly above Stripe's standard 2.9% + $0.30, and even local Nigerian cards (1.5% + ₦100) can be costlier than similar offerings from competitors like Flutterwave. For high-volume businesses, these fees can eat into margins.
- Customer support is not stellar. There is no 24/7 help, no phone support, and no live chat initially—you have to submit a ticket via email. Response times can be slow, especially for non-critical issues. While the knowledge base and documentation are extensive, this level of support can be frustrating for businesses that need immediate assistance.
- The dashboard and some features have a learning curve. While developer tools are excellent, non-technical users may find the dashboard cluttered with options like 'Transfers' and 'Split Payments' that they don't need. Setup for custom integration requires coding knowledge; without it, you'll rely on plugins or Payment Pages, which are limited in customization compared to a custom build.
- Payout schedules may be a concern for small businesses. Paystack settles funds automatically, but the timing can vary by country and may take up to 2 business days. For cash-strapped startups, this delay might be cumbersome compared to instant payouts offered by some alternatives.
🎯 Best for
Nigerian and other African businesses looking for a reliable, developer-friendly payment gateway that supports local payment methods and offers Stripe-level polish.
🚫 Who should skip
Non-African merchants or businesses targeting customers globally should skip Paystack and use Stripe, Adyen, or a local gateway that covers their markets.
📚 Learning curve
Minimal for standard payment links and hosted checkout; moderate if you build a custom integration using the API or need advanced features like subscriptions.
🧑⚖️ Verdict
Paystack is the go-to payment gateway for any business operating in Nigeria or expanding across its supported African countries. Its superior local payment methods and developer experience make it the top choice for serious sellers. However, if your customer base is global or outside those five coun
📊 Use Case Suitability
Higher score = better fit. Scores from editorial review.
Use CaseOpayoPaystack
Recurring subscription billing90—
Opayo's tokenisation and repeat payment support make it a reliable choice for su
UK and Ireland SMB e-commerce85—
Opayo is built around the UK and Irish market, with local acquiring, familiar pa
Fraud-sensitive retail businesses80—
Its advanced fraud screening and 3D Secure tools help merchants reduce chargebac
Migrating from Sage Pay95—
Existing Sage Pay merchants can move to Opayo with minimal disruption because it
Online e-commerce for Nigerian businesses—98
Paystack is the dominant gateway in Nigeria, with local card support, bank trans
SaaS subscription billing and recurring payments—90
Built-in subscription APIs and payment management simplify recurring billing for
Pan-African business expansion—80
Paystack is expanding across Africa and supports multiple currencies and payment
Developer-first payment integration for custom platforms—95
The API is modern, well-documented, and developer-friendly, with clear webhooks,
🧭 Which One Should You Pick?
Choose Opayo if...
- You are: UK and Irish SMBs, particularly former Sage Pay users, who need a dependable gateway for online, recurring, and fraud-pr
- 👍 Strong UK/Irish focus with local acquiring and support, especially beneficial for domestic businesse
- 👍 Built-in tokenisation enables secure recurring billing and one-click payments.
- 👍 Advanced fraud screening options, including 3D Secure and custom rules.
- 💰 From $20/mo
- ⚠ Trade-off: Pricing is opaque—no public rates, so you must go through sales to get a quote,
Choose Paystack if...
- You are: Nigerian and other African businesses looking for a reliable, developer-friendly payment gateway that supports local pay
- 👍 Market leader in Nigeria with the most extensive local payment methods including Verve cards, USSD,
- 👍 Acquired by Stripe, giving it strong financial backing, engineering resources, and credibility.
- 👍 Excellent developer experience: clear API docs, robust SDKs (PHP, Python, Node, etc.), and a test mo
- 💰 Free tier available
- ⚠ Trade-off: Only available in a few African countries (Nigeria, Ghana, Kenya, South Africa,
❓ Frequently Asked Questions
What is Opayo and how does it differ from Sage Pay?
Opayo is the current brand name for what used to be Sage Pay, after the company was acquired by Elavon. It offers the same core payment gateway services—online card processing, tokenisation, and fraud screening—with a focus on UK and Irish businesses.
How does Opayo pricing work and is it transparent?
Opayo does not publish standard pricing; you have to contact their sales team for a quote. Costs typically include a setup fee, monthly service fee, per-transaction charges, and possibly extra fees for fraud screening or payment methods like Amex.
Does Opayo support recurring payments and subscriptions?
Yes, Opayo is well-suited for recurring billing. It offers tokenisation to securely store card details and supports repeat payments, making it a practical choice for subscription-based businesses.
Can Opayo integrate with my e-commerce platform?
Opayo provides pre-built plugins for platforms like WooCommerce, Magento, Shopify, and BigCommerce, plus a REST API and hosted payment pages. Most standard e-commerce setups can be connected without custom development.
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